Q. Cancellation before shipment:

A. If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team on contact@shreekantha.com or call us on +91 77089 66029. In such cases, the order will be cancelled and the money if already paid will be refunded to you within 24-48 business hours after the cancellation request.

Q. When can an order be returned?

A. Ordered once placed and delivered can be returned only if the product delivered is found damaged before being delivered or the product has expired at the time of delivery or that the product has been sent by mistake.

Q. How long does it take to get the refund of the order returned?

A. The refund is made mostly within 5-6 working days.